These Terms and Conditions govern the use of www.cumbriatradedirectory.co.uk. By accessing or using the website, submitting a listing claim, or contacting Cumbria Trade Directory through the website, the user agrees to these Terms and Conditions.
The website is operated by Cascade Digital, Unit 3, Atlas Works, Nelson Street, Carlisle, Cumbria, CA2 5NB. References in these terms to “Cumbria Trade Directory”, “the website”, “the operator”, “Cascade Digital”, “Cascade UK”, “we”, “us”, or “our” mean the website operator unless the context requires otherwise.
1. Purpose of the website
Cumbria Trade Directory is an online directory intended to help users find local trades, services, and related business information in Cumbria. Listings may be created from publicly available sources or updated following a business claim, amendment request, or direct submission.
2. Eligibility and authority
A person who claims, edits, or submits a listing must have the authority to act on behalf of the relevant business. By submitting information to the website, that person confirms that the information provided is accurate to the best of their knowledge and that they have the right to provide it.
3. Free listing claims
Businesses may claim their listing free of charge where that option is made available on the website. A claim does not guarantee immediate approval, publication, amendment, or continued inclusion, and the operator may request additional information to verify ownership or authority before making changes.
4. Listing content and accuracy
While reasonable efforts may be made to keep listings useful and up to date, Cumbria Trade Directory does not guarantee that any listing, profile, phone number, address, link, service description, opening information, or other content is accurate, complete, current, or suitable for any purpose.
Businesses are responsible for checking the accuracy of information relating to their own listing once claimed or amended. The operator may edit, refuse, suspend, remove, or correct any listing or submission at its discretion, particularly where content appears inaccurate, misleading, unlawful, offensive, irrelevant, duplicated, or potentially harmful to users or third parties.
5. No endorsement
Inclusion in the directory does not amount to endorsement, recommendation, approval, accreditation, or verification by the operator. Users should carry out their own checks before engaging any business listed on the website.
6. Acceptable use
Users must not:
- submit false, misleading, defamatory, infringing, obscene, unlawful, or harmful content;
- impersonate any person or business or falsely claim authority over a listing;
- introduce viruses, malicious code, bots, or other harmful technology;
- attempt to gain unauthorised access to the website, server, database, or related systems;
- scrape, harvest, copy in bulk, or systematically extract directory data without written permission; or
- use the website in a way that could damage, disable, overburden, or impair the service.
7. Intellectual property
Unless otherwise stated, the website design, branding, layout, text, graphics, and underlying content created by the operator are owned by or licensed to the operator and are protected by intellectual property laws. Users may view and print reasonable extracts for personal or internal business use but must not reproduce, republish, distribute, sell, or commercially exploit website content without permission.
Where a user submits listing content, text, images, logos, or other material, that user retains ownership of their content but grants the operator a non-exclusive, royalty-free licence to host, store, reproduce, adapt, publish, and display that material for the purposes of operating, promoting, and improving the directory.
8. Links to third-party websites
Listings and pages on Cumbria Trade Directory may contain links to third-party websites. Those links are provided for convenience only, and the operator does not control or accept responsibility for the content, availability, accuracy, privacy practices, or security of third-party websites or services.
9. Marketing contact
If a business claims a listing, submits an enquiry, or otherwise provides contact details, Cascade Digital or Cascade UK may contact that business about relevant services, including website, AI, marketing, SEO, directory-related, or related promotional services, subject to applicable data protection and marketing laws.
Further details about how personal data is used are set out in the website Privacy Policy.
10. Privacy and cookies
Use of the website is also subject to the Privacy Policy and any cookie information made available on the website. Users should read those documents carefully alongside these terms.
11. Availability of the website
The operator does not guarantee that the website, any listing, or any part of the service will always be available, uninterrupted, secure, or error-free. Access may be suspended, withdrawn, restricted, or changed at any time without notice for business, legal, maintenance, or technical reasons.
12. Limitation of liability
To the fullest extent permitted by law, the operator excludes all implied warranties, representations, conditions, and other terms that may apply to the website or any content on it. The operator is not liable for any loss of profits, sales, business, revenue, data, goodwill, opportunity, anticipated savings, or any indirect or consequential loss arising from use of, or reliance on, the website or any directory listing.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under English law.
13. Removal and suspension
The operator may remove, suspend, amend, or refuse any listing, account feature, submission, or access to the website at any time where it reasonably considers this necessary to protect users, comply with law, investigate complaints, address infringement, or manage the service effectively.
14. Changes to the website and terms
The operator may update the website, listings, features, and these Terms and Conditions from time to time. The latest version published on the website will apply from the date of publication.
15. Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms or use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact
Questions about these Terms and Conditions may be sent to info@cascadeuk.ai.
Last updated: June 2026.